Transportation
Travel to/from airport
Tokyo hosts two international airports, Haneda Airport (HND) and Narita Airport (NRT), both operating flights and providing easy access to Toranomon Hills via buses or trains. Notably, Haneda Airport allows for access in approximately 20 minutes by using public transportation. Additionally, you can reach Toranomon Hills from Narita Airport through public transportation (approximately 1.5 hours) or the direct Airport Limousine service. The Toranomon Hills Forum is a component of the Toranomon Hills complex, situated on the 4th and 5th floors of Toranomon Hills Mori Tower. See more detailed information from the official website of Toranomon Hills Forum .
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Train
- Toranomon Hills Station (Tokyo Metro Hibiya Line): Directly connected to the station
- Toranomon Station (Tokyo Metro Ginza Line): Directly connected to the station
- Kasumigaseki Station (Tokyo Metro Chiyoda Line, Marunouchi Line, Hibiya Line): Exit A12/A13
- Uchisaiwaicho Station (Toei Mita Line): Exit A3
- Shimbashi Station (JR Line): Karasumori entrance Tokyo Metro Official Website: https://www.tokyometro.jp/en/index.html Toei Subway Official Website: https://www.kotsu.metro.tokyo.jp/eng/
Airport Limousine
From Narita Airport
The bus will stop at “Andaz Tokyo” on the 1st floor porch of Toranomon Hills Mori Tower. Please use the bus bound for Andaz Tokyo. One-way fare: Adult ¥3,100 (tax included), Child ¥1,550 (tax included) Time required: approx. 80-145 minutes (varies depending on traffic conditions) Details: https://webservice.limousinebus.co.jp/web/en/Top.aspx
From Haneda Airport
Unfortunately, it is currently out of service.
Toranomon Hills Forum
Taxi
Taxis are available from airport taxi ranks; ride-sharing services such as Uber are also available, but regular taxis are a smoother way to get around. Company-operated taxis at least accept cash and credit cards. However, “Private taxis” may only accept cash, so always check if you want to use a credit card. It is also advisable to show your destination on your smartphone or on paper, as private taxis may not be able to speak English.
From Haneda Airport
- Time: Approximately 20~30 minutes
- Cost: 8,000 ~ 10,000 yen
From Narita Airport
- Time: Approximately 1 hour
- Cost: 25,000 ~ 30,000 yen
Local Transportation around Tokyo
In Japan, users can use common map applications such as Google, Apple, and Yahoo! Maps. You can also use the search function to find public transport travel options such as buses, trains, and taxis. More information on the means of transport is described below.
Trains and subways
Trains and subways are the most convenient ways of getting around in Tokyo. Moreover, you can take a train or subway within Tokyo every 5-10 minutes.
Bus
Buses are another convenient way to get around Tokyo. Fares are flat and cost 180 yen for adults and 90 yen for children. You pay for the bus when you board and get off. You board the bus from the front and alight from the back.
Taxi
Taxi dispatch apps Go, S.RIDE, DiDi, and Uber are available in Japan. These four applications support English UI. For more information on each application, please click on the links below:
- Go: https://go.goinc.jp/lp/inbound
- S.RIDE: https://www.sride.jp/en/
- DiDi: https://www.didiglobal.com/
- Uber: https://www.uber.com/jp/en/?city=tokyo
Note that Uber is permitted to operate in more than 95% of Tokyo but is not permitted in some areas outside Tokyo. The following link shows you which regions are permitted.
Shared bikes and scooters
In Tokyo, shared bike and e-scooter services are widely available in many areas. All of the services below support English UI. Costs and usage vary from service to service; see individual service websites. Here are the common services:
Share Bike Service
- DOCOMO Bike Share: https://docomo-cycle.jp/?lang=en
E-Scooters
- Luup: https://luup.sc/en/
Japan’s roads are generally narrow, so please drive with caution. Additionally, vehicles drive on the left side of the road. This is different from traffic rules in Europe and North America, but it is the same as in the UK, India, and Australia.
Payment Methods
Public transport
An IC card called Suica is a convenient payment method for public transport (trains, subways, and buses) in Japan. By charging money to the card in advance, you can simply touch the card at the ticket gate to get on the public transport. You can recharge the card at the ticket machines at each station.
- Welcome Suica: Welcome Suica is Suice for travelers. However, it is only available in limited places. Please check the more detailed information via the following links.
https://www.jreast.co.jp/multi/en/welcomesuica/welcomesuica.html- JR EAST Travel Service Centre at Haneda Airport Terminal 3 Station
- Welcome Suica vending machine at Haneda Airport Terminal 3 Station
- General Suica: Travelers can obtain Suica at The JR EAST Travel Service Centres, which are available at major Tokyo train stations. The following list shows the available stations. Travelers must present their passports to the staff, so do not forget your passport. Also, only one SUICA can be obtained per person. You can see more information via the following link.
https://www.jreast.co.jp/multi/customer_support/service_center_tokyo.html- Tokyo Station
- Haneda Airport
- Shinagawa Station
- Shibuya Station
- Shinjuku Station.
Tipping culture in Japan
In Japan, tip is unnecessary as all prices include a service charge.
Other payments
Many establishments in Japan accept cash and credit cards as forms of payment. Credit cards are mostly supported by VISA and MasterCard, but JCB (Japan Credit Bureau) and American Express have a partnership, so American Express credit cards are also accepted in shops where JCB is accepted. Touch credit card payment is becoming more widespread, but you may be asked to enter a PIN.
Transport IC cards such as SUICA are also a common payment method and are supported by many shops. Please note that you need to charge the amount to a ticket machine or something similar, and be careful of the remaining amount. Cash can be used to charge the amount at ticket machines. Credit cards are accepted at some terminals, but please note that more terminals do not accept credit cards.
QR code payments, such as PayPay, Line Pay, and Rakuten Pay, are well-known but are not for travelers and are not recommended for use during short stays, as the number of shops that accept them is limited.
Mobile Network
SIM (eSIM) cards can be purchased from vending machines at airports, electronics shops (Big Camera, Yodobashi Camera), mobile carrier shops (docomo, au, Softbank, Rakuten Mobile, and online (Sakura Mobile). Plug.
Plug Type and Voltage
The type of plug commonly used in Japan is Type A. This plug with two parallel flat pins is the same standard as in the USA and Canada. Also, the standard voltage in Japan is 100 volts. This differs from North America (120 V) and Europe (230 V). Due to the different voltage in many countries, a transformer is required when using electronic equipment that is not voltage-compatible. However, many modern electronic devices (e.g., laptops and smartphones) are compatible with 100 V to 240 V voltages, so a transformer is often unnecessary. Check the labels on the equipment.
